- No products in the cart.
Yes. Return part of the order through our store or Customer Service. Online returns require the full set to be returned.
FAQ
SHOPPING INFORMATION
1. Can I return part of a promotional bundle?
2. What is My Credit?
It is a refund credit added to your account for future online purchases on airwill.in.
3. Can guest users get My Credit?
No. Guest users receive a Credit Note valid for 6 months.
7. How are refunds processed if I used a mix of My Credit and card?
My Credit portion returns to your account.
Card portion is refunded to your card/bank/PayPal.
8. What if I used a promo code?
Refund is calculated after deducting the discount applied to the returned item.
9. If order value still qualifies for promo after return, what then?
You’ll get a refund after deducting the proportional discount for the returned item.
4. Can I split my refund into cash and Credit Note?
No. You must choose one method.
5. Where can I use a Credit Note?
Online, for any Airwill product purchases.
6. If I buy with a Credit Note and return the item, can I get cash?
No. Refunds for purchases made with Credit Notes are processed as new Credit Notes.
10. What should I do if my product is damaged or defective?
Report within 24 hours to sales@airwillhomecollections.com with images.
11. Who can I contact for more help?
Call Customer Support at +91 9629726412.